Frequently Asked Questions

Is the AI chatbot included?

Yes, conversational AI and semantic document search are automatically included in all tiers at no extra charge. Advanced agent capabilities may be introduced later as separate modules.

Can I cancel at any time?

Absolutely. There are no long-term contracts for Starter and Premium plans. You can upgrade, downgrade, or cancel at any time directly from your billing dashboard.

How secure is Waafir?

We utilize AES-256 encryption at rest and TLS 1.3 in transit. Every document access request is verified via our strict granular permissions engine, meeting institutional requirements.