AI Assistant (Chatbot)

The assistant is the chat interface in your data room. Ask a question in plain English — "What is the revenue run rate?", "Which agreements have a change of control clause?", "Summarise the cap table" — and it answers from the documents in the room, citing the files it drew from. It is the fastest way to extract an answer from a large document set without knowing which file holds it.

How it answers

The assistant does not guess from general knowledge. It searches the content of the documents in your data room for the passages most relevant to your question, reads those passages, and writes an answer grounded in them. Answers therefore track your deal: the assistant only knows what your documents say.

Because each answer is built from real passages, the assistant shows where the information came from. Use those references to open the source document and confirm the detail. The assistant accelerates the search; it does not replace reading the primary document when something is material.

Chart answers

If your organisation has the Monitoring add-on on at least one loan portfolio, organisation owners and admins can ask the assistant for a chart: "Show default rate by vintage", "PAR 30 trend over time", "Distribution of borrowers by income band". The assistant replies with a one-line reading of the chart and draws it inline in the conversation. In a data room, a Save this chart button stores it under a name you choose. Saved charts are listed on the Saved tab of that room's Monitoring screen, where you can search and remove them.

• What it can chart: loan metrics such as default rate, PAR 30/60/90, recovery rate, yield, repayment rate and weighted-average APR, and borrower breakdowns such as gender, age, income band and location. If a metric is not available, the assistant says so and lists what it can chart.
• What it charts from: the loan data of your organisation's Monitoring-enabled portfolios, not the documents in the room. A chart answer therefore carries no document citations.
• When you do not get a chart: for investors, members who are not owners or admins, and organisations without Monitoring, a chart-style question is answered from the documents like any other question, without saying that charts need Monitoring.

Conversational context

The assistant retains the thread of the conversation. Ask a broad question, then narrow it — "…and only for the last two fiscal years" — and the earlier context carries forward. Each data room has its own conversation history, so context never crosses between deals.

Access scope

The assistant answers from the documents in the data room you are working in (chart answers aside, above), and it enforces the same access rules as the rest of the platform. An investor using the assistant sees only answers built from documents they are permitted to view. It cannot surface content from restricted files, and it cannot reach into other data rooms.

The assistant is an AI feature, so it is available only while AI features are enabled for your organisation.

How it differs from the agents

The assistant and the AI agents are deliberately separate. The assistant is conversational and read-only: it answers questions and never changes a document. The agents act on your documents — redacting, organising, translating — and any agent that changes a file pauses for human approval.

The assistant is the analyst you ask questions; the agents are the workforce that processes the files. You will use both, for different purposes.

When to use it

• Getting oriented in a data room you did not assemble.
• Answering an investor question quickly before drafting a formal reply.
• Spot-checking whether a specific term, party, or figure appears anywhere in the document set.
• Pulling a fast summary of a long agreement before deciding whether it needs a full read.

For anything that will end up in a binding response to an investor, treat the assistant's answer as a strong first draft and verify it against the cited source.